Substy - AI not generating answers – Incident details
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All systems operational
AI not generating answers
Resolved
Major outage
Started 6 months ago
Lasted about 3 hours
Affected
Platform
Updates
Resolved
August 24, 2025 at 9:48 AM
Resolved
August 24, 2025 at 9:48 AM
This incident has been resolved.
Identified
August 24, 2025 at 7:47 AM
Identified
August 24, 2025 at 7:47 AM
We are continuing to work on a fix for this incident.
Investigating
August 24, 2025 at 7:00 AM
Investigating
August 24, 2025 at 7:00 AM
We are currently investigating this incident.
