Substy - Authenciation issue – Incident details
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All systems operational
Authenciation issue
Resolved
Major outage
Started 15 days ago
Lasted about 2 hours
Affected
App
Major outage from 10:08 AM to 12:09 PM
Updates
Resolved
March 12, 2026 at 12:09 PM
Resolved
March 12, 2026 at 12:09 PM
This incident has been resolved.
Monitoring
March 12, 2026 at 10:48 AM
Monitoring
March 12, 2026 at 10:48 AM
We implemented a fix and are currently monitoring the result.
Identified
March 12, 2026 at 10:33 AM
Identified
March 12, 2026 at 10:33 AM
We have identified and currently applying a fix.
Investigating
March 12, 2026 at 10:08 AM
Investigating
March 12, 2026 at 10:08 AM
We are currently investigating this incident.
