Substy - Notice history

Experiencing partial outage

Website - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

App - Major outage

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

Database Upgrade
  • Completed
    June 24, 2025 at 10:00 PM
    Completed
    June 24, 2025 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
AI not generating answers.
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Proxy service
  • Resolved
    Resolved
    This incident has been resolved.
AI not generating answers.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
AI is not generating reply. App is not answering
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

May 2025

Billing Migration
  • Completed
    May 31, 2025 at 11:50 PM
    Completed
    May 31, 2025 at 11:50 PM
    Maintenance has completed successfully.
  • In progress
    May 31, 2025 at 10:44 PM
    In progress
    May 31, 2025 at 10:44 PM
    Maintenance is now in progress
  • Planned
    May 31, 2025 at 10:44 PM
    Planned
    May 31, 2025 at 10:44 PM
    We are planning for a scheduled maintenance during that time.
AI not replying
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
AI not replying to images.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
AI not generating any responses
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
404 - Session Expiring
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Apr 2025

No notices reported this month

Apr 2025 to Jun 2025

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